RAM 6000V Technical Information

HP Pavilion dv7 Notebook PCMaintenance and Service Guide

Category Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processor AMD Phenom II P960 1.80-GHz processor (2.

Before removing the fan/heat sink assembly, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernat

4.Remove the fan/heat sink assembly (2).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink andthe system board c

NOTE: Steps 5 and 6 apply to computer models equipped with an Intel processor. See steps 3and 4 for fan and heat sink removal information for computer

Reverse this procedure to install the fan/heat sink assembly.ProcessorNOTE: The processor spare part kit includes replacement thermal material.Descrip

Description Spare part numberAMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 3.6-GT/second, dual core, 25 W)634687-001AMD Phenom

3.Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.

2.Lift the processor (3) straight up, and remove it.NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossedon the

Optical drive cableNOTE: The optical drive cable is included in the Optical Drive Hardware Kit, spare part number641549-001. The optical drive cable i

Rear speakersDescription Spare part numberRear speakers (include rear left and right speakers, grill, and cable) 641304-001Before removing the rear sp

3.Remove the two Phillips PM2.5×5.0 screws (1) and the three Phillips PM2.5×3.0 screws (2) thatsecure the rear speakers to the computer.4. Turn the co

Category Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processor Intel Dual Core i3-2350M 2.30-GHz process

SubwooferDescription Spare part numberSubwoofer (includes isolators and cable) 639393-001Before removing the subwoofer, follow these steps:1. Shut dow

3.Remove the subwoofer (4) and cables.Reverse this procedure to install the subwoofer and cables.Display assemblyNOTE: The display assembly includes a

●Top cover (see Top cover on page 68)●System board (see System board on page 87)●Rear speakers (see Rear speakers on page 100)Remove the display assem

4.If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the screw covers (1) and the two Phillips PM2

5.If it is necessary to replace the display panel:a. Remove the ten Phillips PM2.5×5.0 screws that secure the display panel to thedisplay enclosure.b.

c.Release the adhesive strip (1) that secures the display panel cable to the display panel, andthen disconnect the display panel cable (2) from the di

c.Remove the webcam/microphone module (3). The webcam/microphone module is availableusing spare part number 639387-001.7. If it is necessary to replac

c.Remove the display panel cable (4). The display panel cable includes the webcam/microphone module cable and is available in the Display Cable Kit, s

c.Remove the wireless antenna cables and transceivers (3). The wireless antenna cables andtransceivers are available in the Antenna Kit, spare part nu

5 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication between all

Category Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processorGraphics Internal graphics:●AMD Radeon™ HD

Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres

Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp

6 SpecificationsDevice specifications Metric U.S.DimensionsDepth 27.5 cm 10.8 inWidth 41.6 cm 16.4 inHeight (front to rear) 3.2-3.6 cm 1.2-1.4 inWeigh

17.3-inch display specifications Metric U.S.DimensionsHeight 21.7 cm 8.54 inWidth 38.4 cm 15.12 inDiagonal 43.9 cm 17.29 inNumber of colors Up to 16.8

Hard drive specifications 1-TB* 750-GB** 640-GB** 500-GB** 320-GB** 250-GB** 160-GB**DimensionsHeight 12.7 mm 12.7 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5

7 Backup and recoveryYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever

Creating restore mediaHP recommends that you create either a set of recovery discs or a recovery flash drive to be sure thatyou can restore your compu

Performing a system restoreRecovery Manager software allows you to repair or restore the computer to its original factory state.Recovery Manager works

Category Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processor Internal graphics:●Intel HD Graphics 3000

Restoring using the restore media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer

Backing up and recovering your informationIt is very important to back up your files and keep any new software in a safe place. As you add newsoftware

Using Windows Backup and RestoreGuidelines:●Be sure that the computer is connected to AC power before you start the backup process.●Allow enough time

Create a system restore point1.Select Start > Control Panel > System and Security > System.2. In the left pane, click System Protection.3. Cl

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law

Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.2. Lift up and out on

4.Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel a

10.Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift t

Category Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processor Supports the following configurations:●16

17.Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution when removing and handling thebacklight

22.Release the tape (4) that secures the LCD panel to the display rear panel.23.Remove the LCD panel.24. Recycle the LCD panel and backlight.Display13

IndexAAC adapter light 20AC adapter, spare part numbers35, 37Action keys 14antennalocations 17removal 109spare part number 33, 41,110Antenna Kit, spar

display specifications 117drive light 20drives, preventing damage 47DVD±RW and CD-RW Super MultiDouble-Layer Combo Drive withLightScribespare part num

optical drive cableillustrated 35removal 99optical drive eject button 20Optical Drive Hardware Kit, sparepart number 31, 35, 42, 54optical drive light

UUSB boardremoval 82spare part number 26, 42USB DVB-T dipole antenna, sparepart number 36, 37USB DVB-T TV tuner, spare partnumber 36, 37USB port 19, 2

Category Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processor 12.7-mm tray load √√ Supports Blu-ray Dis

Category Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processor Support for the following WLAN formats:●A

Category Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processorPorts●3-pin AC power●Audio-in (mono microph

Category Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processorOperatingsystemPreinstalled:●Windows 7 Home

2 External component identification11

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, Athlon,Phenom, Sempron, Turion, andcombinations thereof, are tradema

TopButtonsItem Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press

Item Component Description(2) Web browser Opens a Web browser.NOTE: Until you set up your Internet or networkservices, this button opens the InternetC

Item Component Description(4) b key Increases or decreases the Beats Audio bass settings.Beats Audio is an enhanced audio profile that provides adeep,

LightsItem Component Description(1) Caps lock light●White: Caps lock is on.●Off: Caps lock is off.(2) Power light●White: The computer is on.●Blinking

TouchPadItem Component Description(1) TouchPad off light●Off: The TouchPad is on.●On: The TouchPad is off.(2) TouchPad icon Turns the TouchPad on and

DisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate withwireless local area networks (WLAN).(2) I

FrontItem Component Description(1) Speakers (2) Produce sound.(2) Digital Media Slot Supports the following digital card formats:●MultiMediaCard●Secur

Left sideItem Component Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal

Right sideItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state.●Off: The computer i

BottomItem Component Description(1) Integrated subwoofer Provides superior bass sound.(2) Vents (7) Enable airflow to cool internal components.NOTE: T

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

3 Illustrated parts catalog22 Chapter 3 Illustrated parts catalog

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. (When o

Computer major components24 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) Display assembly: 17.3-in, AntiGlare, full high-definition (FHD), light-emitting diode (LED) display assemblyin a

Item Component Spare part number For use in Japan 639396-291 For use in Saudi Arabia 639396-171 For use in South Korea 639396-AD1 For use in Taiwa

Item Component Spare part number For use only with computer models equipped with the RS880M chipset and the HD6470graphics subsystem with 512-MB of d

Item Component Spare part number For use only with computer models equipped with the 6490 chipset and an Intel DualCore processor (includes 1024-MB o

Item Component Spare part number AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 3.6-GT/second, triple core, 35 W)616345-001 A

Item Component Spare part number For use only with computer models equipped with the AMD A70M chipset and a graphicssubsystem with discrete memory650

Item Component Spare part number DVD±RW Double-Layer LightScribe SuperMulti Drive 659875-001 For use only with computer models equipped with an AMD

iv Safety warning notice

Item Component Spare part number Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ ComboAdapter (BT3.0+HS ready)593127-001 Realtek 81

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 639398-001(2) Display Hinge Kit (includes left and right display hinge

Mass storage devicesItem Component Spare part number(1) Hard drive (2.5-in, SATA, does not include bracket, connector cable, shield, or screws): 1-TB,

Item Component Spare part number For use with all computer models: Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 65

Component Spare part numberFor use in Italy 490371-061For use in North America 490371-001For use in the Netherlands 490371-B31For use in Switzerland 4

Spare partnumberDescription490371-291 Power cord for use only with computer models equipped with an Intel processor in Japan (3-pin, black,1.83-meter)

Spare partnumberDescription616343-001 AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 3.2-GT/second, dual core, 25 W)616345-001

Spare partnumberDescription634694-001 Intel Quad Core i7-2820QM 2.30-GHz (turbo up to 3.10-GHz) processor (1600-MHz FSB, 8-MBL3 cache, 45 W, includes

Spare partnumberDescription639394-001 Front speakers (include front left and right speakers and cables)639395-001 Screw Kit639396-001 Keyboard for use

Spare partnumberDescription639396-DH1 Keyboard for use with all computer models in Denmark, Finland, and Norway (includeskeyboard cable)639396-DJ1 Key

Table of contents1 Product description ... 12

Spare partnumberDescription641303-001 Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe for use only withcomputer models

Spare partnumberDescription650057-001 Fan/heat sink assembly for use only with computer models equipped with the AMD A70M chipset anda graphics subsys

Spare partnumberDescription654112-001 Thermal Material Kit for use only with computer models equipped with an AMD A8, A6, A4, orE2 processor and a gra

Spare partnumberDescription659095-001 System board for use only with computer models equipped with an Intel quad core processor, the 6770graphics subs

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 103 screws that must be removed, replace

Packaging and transporting guidelines ... 49Component replacement procedures ...

Item Description Function(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is t

Remove the battery:1. Slide the release latch (1) to release the battery.2. Pivot the front edge of the battery (2) up and back.3.Remove the battery (

Description Spare part numberDVD±RW Double-Layer LightScribe SuperMulti Drive 641301-001Optical Drive Hardware Kit (includes bracket, optical drive ca

4.Remove the Phillips PM2.5×5.0 screw that secures the optical drive to the computer.5. Push on the hard drive bracket (1) to release the optical driv

9.Remove the optical drive bracket (2). The optical drive bracket is included in the Optical DriveHardware Kit, spare part number 641549-001.Reverse t

Before removing a hard drive, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe c

7.Remove the hard drive (4).8. If it is necessary to replace the hard drive bracket or hard drive connector cable:a. Remove the four Phillips PM3.0×4.

c.Disconnect the hard drive connector cable (3) from the hard drive.NOTE: The hard drive connector cable used on the secondary hard drive has alonger

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 640902-001Before removing the RTC battery, follow these ste

Memory moduleNOTE: The computer can be equipped with up to two memory modules. The primary memory moduleis installed in the memory module socket close

6 Specifications ... 116Device specificat

2.Remove the memory module (2) by pulling it away from the slot at an angle.Reverse this procedure to install a memory module.WLAN moduleDescription S

Description Spare part numberIntel Centrino Advanced-N 6230 631956-001Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module 593530-001Intel Centr

2.Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board.(The WLAN module tilts up.)3. Remove the WLAN module by pul

KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.Description Spare part number Description Spare part numberFor use with all comput

Remove the keyboard:1. Remove the two Phillips PM2.5×5.0 screws that secure the keyboard to the computer.2. Rest the computer on its right side.3.Open

6.Lift the rear edge of the keyboard (1), and then slide the keyboard (2) back until thekeyboard cable connector is accessible.7. Release the zero ins

Top coverNOTE: The top cover spare part kit includes the TouchPad and TouchPad cable and TouchPad buttonboard and TouchPad button board cable.Descript

3.Remove the eight Phillips PM2.5×5.0 screws that secure the top cover to the computer.4. Remove the following screws:(1) One Phillips PM2.5×7.0 screw

7.Release the ZIF connectors to which the following cables are attached, and then disconnectthe cables from the system board:(1) Power button board ca

10.Remove the top cover (2).Reverse this procedure to install the top cover.Component replacement procedures71

viii

Fingerprint reader boardNOTE: The fingerprint reader board does not include the fingerprint reader board cable. Thefingerprint reader board cable is i

3.Remove the fingerprint reader board bracket (3), board (4), and cable.Reverse this procedure to install the fingerprint reader board, bracket, and c

Power button boardNOTE: The power button board does not include the power button board cable. The power buttonboard cable is included in the Cable Kit

5.Remove the power button board and cable (4).Reverse this procedure to install the power button board.Component replacement procedures75

Display lid switch boardDescription Spare part numberDisplay lid switch board (includes cable) 647270-001Before removing the display lid switch board,

4.Release the display lid switch board from the clips (3) built into the top cover.5. Remove the display lid switch board and cable.Reverse this proce

SD Card reader boardNOTE: The SD Card reader board does not include the SD Card reader board cable. The SD Cardreader board cable is included in the C

3.Remove the SD Card reader board (3) and cable.Reverse this procedure to install the SD Card reader board and cable.Component replacement procedures7

Bluetooth moduleNOTE: This section applies only to computer models equipped with an Intel processor.NOTE: The Bluetooth module spare part kit does not

3.Release the Bluetooth module (3) from the clip built into the base enclosure.4. Remove the Bluetooth module and cable.5. If it is necessary to repla

1 Product descriptionCategory Description Computermodelsequipped withanAMD processorComputermodelsequipped withanIntel processorProduct Name HP Pavili

USB boardNOTE: The USB board does not include the USB board cable. The USB board cable is included inthe Cable Kit, spare part number 639402-001.Descr

3.Remove the USB board (3) and cable.Reverse this procedure to install the USB board and cable.Component replacement procedures83

Front speakersDescription Spare part numberFront speakers (includes front left and right speakers and cables) 639394-001Before removing the front spea

3.Remove the two Phillips PM2.5×5.0 screws (3) that secure the front right speaker to thebase enclosure.4. Rotate the front left speaker (1) clockwise

Power connector cableNOTE: The power connector cable is included in the Cable Kit, spare part number 639402-001.Before removing the power connector ca

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberFor use only with computer models

Description Spare part numberFor use only with computer models equipped with the 6490 chipset and an Intel QuadCore processor (includes 1024-MB of dis

When replacing the system board, be sure that the following components are removed from thedefective system board and installed on the replacement sys

6.Disconnect the following cables from the system board:(1) Display panel cable(2) Webcam/microphone cable(3) Subwoofer cable(4) Power connector cable

10.Remove the system board (4) by sliding it up and forward at an angle.Reverse this procedure to install the system board.Fan/heat sink assemblyNOTE: