RAM RAM 4500 2012 User's Guide

USER GUIDEUSER GUIDEChassis Cab 3500/4500/5500Chassis Cab 3500/4500/550020122012

KEY FOBLocking And Unlocking The Doors• Press the LOCK button once to lockall the doors. Press the UNLOCKbutton once to unlock the driver’sdoor only a

CHRYSLER GROUP LLC CUSTOMER CENTERP.O. Box 21–8004Auburn Hills, MI 48321–8004Phone: 1–866–726–4636CHRYSLER CANADA INC. CUSTOMER CENTERP.O. Box 1621Win

NOTE: A street address is required when ordering manuals (no P.O. Boxes).NOTE:• The Owner's Manual and User Guide electronic files are also avail

AUTHENTIC ACCESSORIES BY MOPAR®• The following highlights just some of the many Authentic Ram TruckAccessories by Mopar featuring a fit, finish, and f

Adjustable Pedals . ...18Air Conditioning . . . . ...24,25Airbag . . . . . . . . ...10Airbag Light . . . . . . . . . ...68Alarm, Pa

Heater, Engine Block . . ...58High Beam/Low Beam Select(Dimmer) Switch . . . . . . . . ...20Hoisting . . . . . . . . . . . . . . . . . 76Hood Rel

Shift Lever Override . . . . . . . . . . 79Signals, Tur n . . . . . . . . . . . . . . 19SIRIUS Travel Link . . . . . . ...42Spark Plugs . . . . . .

FREQUENTLY ASKED QUESTIONSGETTING STARTED• How do I install my LATCH Equipped Child Seat? pg. 11• How do I program my Front Seat Memory? pg. 14OPERATI

WARNING!Driving and Alcohol: Drunken driving is one of the most frequent causes of collisions. Your driving ability can be seriously impaired with blo

12DD43-926-AAChassis Cab 3500/4500/5500First EditionUser GuideDownload a FREE electronic copy of the Owner’s Manual or Warranty Booklet by visiting

WARNING!• Leaving unattended children in a vehicle is dangerous for a number ofreasons. A child or others could be severely injured or killed. Childre

SEAT BELT• Be sure everyone in your vehicle is in a seat and using a seat belt properly.• Position the lap belt across your thighs, below your abdomen

WARNING!• Relying on the air bags alone could lead to more severe injuries in acollision. The air bags work with your seat belt to restrain you proper

• Loosen the child seat adjusters onthe lower straps and on the tetherstrap so that you can more easilyattach the hooks or connectors tothe vehicle an

• Install the child restraint and remove the slack in the tether strap according tothe manufacturer’s instructions.1. Anchor Loops2. Snap Hook3. Tethe

WARNING! (Continued)• An incorrectly anchored tether strap could lead to increased head motionand possible injury to the child. Use only the anchor po

• To program a Key Fob to the memory position, place the ignition switch in theLOCK position and remove the Key Fob, press and release the LOCK button

HEATED/VENTILATED SEATSFront Heated Seats• The controls for front heated seatsare located on the center instrumentpanel below the climate controls.• P

WARNING!• Persons who are unable to feel pain to the skin because of advancedage, chronic illness, diabetes, spinal cord injury, medication, alcohol u

If you are the rst registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/Media Cente

Adjustable Pedals• Press the switch located on the left side of the steering column forward tomove the brake and accelerator pedals away from the driv

ENGINE BREAK-IN RECOMMENDATIONS• A long break-in period is not required for the engine and drivetrain(transmission and axle) in your vehicle.• Drive m

Mist Feature• When a single wipe to clear off road mist or spray from a passing vehicle isneeded, push the washer knob, located on the end of the mult

Cargo Light• The cargo light is strategically placed lighting that helps illuminate the bedarea of the truck. A cargo light symbol will illuminate in

• Once a speed is set, pushing the RESUME/ACCEL switch once or the DECELswitch once will increase or decrease the set speed approximately 1 mph(2 km/h

ELECTRONIC RANGE SELECT (ERS) OPERATION• Electronic Range Select (ERS) allows you to limit the highest availabletransmission gear, and can be activate

MANUAL CLIMATE CONTROLSAir Recirculation/Max A/C• Rotate the Temperature Control to the MAX A/C position to automatically turnon both Air Conditioning

Air Conditioning (A/C)• If the A/C button is pushed while in the AUTO mode, the indicator light mayflash three times to indicate the cabin air is bein

YOUR VEHICLE'S SOUND SYSTEMELECTRONICS26

ELECTRONICS27

INTRODUCTION/WELCOMEWelcome From Chrysler Group LLC . . . 2CONTROLS AT A GLANCEDriver Cockpit ...4Instrument Cluster ...6GETTING

Media Center 130 (Sales Code RES)NOTE:• Your radio has many features that add to the comfort and convenience of youand your passengers. Some of these

Store Radio Presets• Press the “SET/RND” button once and SET 1 will show in the display. Thenselect button (1–6).• A second station may be added to ea

Media Center 130 with Satellite Radio (Sales Code RES +RSC)NOTE:• Your radio may not be equipped with the Uconnect™ Voice Command andUconnect™ Phone f

Radio OperationSeek Up/Down Buttons• Press to seek through radio stations in AM, FM, or SAT bands.• Hold either button to bypass stations without stop

• To select a folder from the list, press the “TUNE/SCROLL” control knob andthe radio will begin playing the files contained in that folder.Audio Jack

Clock Setting• Turn the radio on, then touch the screen where the time is displayed.• Touch the “USER CLOCK” soft-key (Navigation radio only).• To adj

• Select the “Auto Color Mode” soft-key to switch to automatic daytime/nighttime mode and to control the brightness of the display using the dimmerswi

CD/DVD Disc Operation• Press the “MEDIA” hard key to display the media source tabs at the top of thescreen. Select the source by touching the “HDD,” “

• The functions of the portable device are controlled using the device buttons.The volume may be controlled using the radio or portable device.Hard Di

• Select the folders or titles you wouldlike to copy, then touch the “DONE”soft-key to start the copy process.NOTE: The copy progress is shown inthe l

WELCOME FROM CHRYSLER GROUP LLCCongratulations on selecting your new Chrysler Group LLC vehicle. Be assuredthat it represents precision workmanship, d

Cleaning Your Touch-Screen Radio• Do not spray any liquid or causticchemicals directly on the screen.Use a clean and dry micro fiber lenscleaning clot

Finding A Place By Spelling The Name• From the Main Navigation Menu, touch “Where to?,” then touch “Points ofInterest” and then touch “Spell Name.”• E

• Touch “Where To?,” then search for the extra stop. Then select the stop to addfrom the search results.• Touch “Go,” then touch “Add to Current Route

• Media Center 430/430N: Press the “MENU” hard-key while in SIRIUS SatelliteRadio Mode, then touch the “Channel Lock” to enable and/or disable desired

• You may use the “LIST” soft-key totoggle between:• Favorite Songs.• Favorite Artists.• Currently playing favorites.Replay• While you are in SAT mode

1 – FavoritesView and store your favorite location, theater and sportteams for quick access.2 – ForecastView detailed weather conditions, forecasts an

iPod®/USB/MP3 CONTROL• There are many ways to play music from iPod®players or other portabledevices through your vehicle's speakers.• The USB por

NOTE: To access the tutorial, press the “Uconnect™ Phone” button . After theBEEP, say “tutorial”. Press any hard-key/button or touch the display (Touc

PhonebookPhonebook Download – Automatic Phonebook Transfer From Mobile PhoneIf equipped and specifically supported byyour phone, Uconnect™ Phoneautoma

Mute (Or Unmute) Microphone During Call• During a call, press the “Voice Command” button .• (After the BEEP), say “mute” (or “mute off”).Transfer Ongo

Vehicles Sold In CanadaWith respect to any vehicles sold in Canada, the name Chrysler Group LLC shall bedeemed to be deleted and the name Chrysler Can

Common Voice Commands (Examples)Main Menu “Radio” (to switch to the radio mode)“Disc” (to switch to the disc mode)“Memo” (to switch to the memo record

• Not all phones are compatible with this feature. Refer to the phonecompatibility list at www.ramtrucks.com/uconnect. Connected mobile phonesmust be

• Press and release the UP button to scroll upward through the mainmenus (Fuel Economy, Vehicle Info, Tire PSI, Cruise, Messages, Units, SystemSetup)

Key Fob Programmable Features• The following features may also be programmed by using the Key Fobtransmitter or the ignition switch and driver's

POWER INVERTER• A 115 Volt, 150 Watt power inverteroutlet is located on the lowerinstrument panel next to the climatecontrol knob. This outlet can pow

POWER OUTLETS• There are three possible 12 Volt power outlets located in the vehicle. Lower leftand lower right of the instrument panel and inside the

FOUR-WHEEL DRIVE OPERATION• The electronically shifted and manually shifted transfer case provides fourmode positions.• Two-wheel drive high range (2H

TRAILER TOWING WEIGHTS(MAXIMUM TRAILER WEIGHTRATINGS)NOTE: For additional trailer towinginformation (maximum trailer weightratings) refer to the follo

RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)Towing This Vehicle Behind Another VehicleTowing ConditionWheels OFFThe GroundTwo-WheelDriveModelsFour-Whe

CAUTION!• Towing with the rear wheels onthe ground will cause severetransmission damage. Damagefrom improper towing is notcovered under the New Vehicl

DRIVER COCKPITCONTROLS AT A GLANCE4

ENGINE BREAK-IN RECOMMENDATIONS• The Cummins®turbocharged diesel engine does not require a break-in perioddue to its construction. Normal operation is

Cold Start Procedure• Turn the ignition switch to the ON position. If the Wait To Start lightappears in the cluster, wait for the light to turn off be

DIESEL EXHAUST BRAKE (ENGINE BRAKING)• The exhaust brake feature will only function when the driver turns the exhaustbrake switch to the ON position.•

IDLE-UP FEATURE (AUTOMATIC TRANSMISSION ONLY)• The Idle-Up Feature uses the speed control switches to increase engine idlespeed and quickly warm the v

• When clean fuel is visible, close the drain and switch the ignition to OFF.• Refer to the Owner's Manual on the DVD for further details.Fuel Fi

Perform Service• Your vehicle will require emissions maintenance at a set interval. To helpremind you when this maintenance is due, the Electronic Veh

COOL–DOWN IDLE CHARTTURBOCHARGER "COOL DOWN" CHARTDriving Conditions Load TurbochargerTemperatureIdle Time (inminutes) BeforeShut DownStop a

• The DEF injection system and SCR catalyst enable the achievement of dieselemissions requirements; while maintaining outstanding fuel economy,drivabi

DEF Fill Procedure• Remove cap from DEF tank (located on drivers side of the vehicle).• Insert DEF container into DEF tank.CAUTION!• To avoid DEF spil

24-HOUR TOWING ASSISTANCE• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.• Provide your name, vehicle identification number a

A. Headlight Switch pg. 20B. Turn Signal/Wiper/Washer/HighBeams Lever (behind steering wheel)pg. 19C. Electronic Vehicle Information Center(EVIC) Cont

• If the MIL flashes when the engine is running, serious conditions may existthat could lead to immediate loss of power or severe catalytic converterd

- Transmission Temperature Warning Light• This light indicates that there is excessive transmission fluid temperature thatmight occur with severe usag

CAUTION!Driving with a hot cooling system could damage your vehicle. If thetemperature gauge reads 240°F (116 °C) or greater pull over and stop theveh

Preparations For Jacking1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.2. Turn on the Hazard Warning flasher.3. Set the par

When changing a rear wheel,assemble the jack drive tube to thejack and connect the drive tube tothe extension tube. Securely placethe jack under the s

8. Lower the jack to its fully closed position. If the jack will not lower by turningthe dial (thumbwheel) by hand, it may be necessary to use the jac

NOTE: When installing a spare tire (if equipped) as part of a dual rear wheel endcombination, the tire diameter of the two individual tires must be co

To Stow The Flat Or Spare• Refer to Upfitters Body Builders Guide for information on stowing your sparetire (if equipped).CAUTION!• Do not attempt to

WARNING! (Continued)• Turn on the Hazard Warning flasher.• Block the wheel diagonally opposite the wheel to be raised.• Set the parking brake firmly a

JUMP-STARTING• If your vehicle has a dischargedbattery it can be jump-started usinga set of jumper cables and a batteryin another vehicle or by using

INSTRUMENT CLUSTERWarning Lights- Low Fuel Warning Light- Charging System Light**- Oil Pressure Warning Light**- Anti-Lock Brake (ABS) Light**- Air Ba

• Disconnect the negative end (-) of the jumper cable from the negative (-) postof the booster battery.• Disconnect the opposite end of the positive (

EMERGENCY TOW HOOKS• If your vehicle is equipped with tow hooks, they are mounted in the front.• For off-road recovery, it is recommended to use both

TOWING A DISABLED VEHICLETowingConditionWheels OFFthe Ground2WD Models 4WD ModelsFlat Tow NONEIf transmission is operable:• Transmission in NEUTRAL• 3

FREEING A STUCK VEHICLE• If your vehicle becomes stuck in mud, sand or snow, it can often be moved bya rocking motion. Turn your steering wheel right

EVENT DATA RECORDER (EDR)• This vehicle is equipped with an event data recorder (EDR). The main purposeof an EDR is to record, in certain crash or nea

OPENING THE HOOD• Pull the hood release lever locatedbelow the steering wheel at the baseof the instrument panel.• Reach into the opening beneath thec

ENGINE COMPARTMENT5.7L EngineMAINTAINING YOUR VEHICLE84

6.7L Diesel EngineMAINTAINING YOUR VEHICLE85

FLUIDS AND CAPACITIESComponentFluid, Lubricant, or GenuinePartCapacitiesEngine Coolant 5.7L3500 ModelsMOPAR®Antifreeze/CoolantFive Year/100,000 MileFo

ComponentFluid, Lubricant, or GenuinePartCapacitiesFuel Selection 6.7LTurbo DieselUse good quality diesel fuelfrom a reputable supplier inyour vehicle

Indicators- Cargo Lamp On Indicator- Tur n Signal Indicators- High Beam Indicator- Front Fog Light Indicator- Vehicle Security Indicator*- TOW/HAUL In

ComponentFluid, Lubricant, or GenuinePartCapacitiesAutomaticTransmission (5-Speed545RFE)MOPAR®ATF+4®AutomaticTransmission Fluid orequivalent licensed

MAINTENANCE CHARTGasoline EngineMiles:8,000 16,000 24,000 32,000 40,000 48,000 56,000 64,000 72,000 80,000 88,000 96,000 104,000Or Months: 6 12 18 24

Miles:8,000 16,000 24,000 32,000 40,000 48,000 56,000 64,000 72,000 80,000 88,000 96,000 104,000Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78Or Kil

Maintenance Record (Gasoline Engine)Odometer Date Signature, Authorized Service Center8,000 Miles(13,000 km)or 6 Months16,000 Miles(26,000 km)or 12 Mo

Diesel EngineMiles:7,500 15,000 22,500 30,000 37,500 45,000 52,500 60,000 67,500 75,000 82,500 90,000 97,500Or Months: 6 12 18 24 30 36 42 48 54 60 66

Maintenance Record (Diesel Engine)Odometer Date Signature, Authorized Service Center7,500 Miles(12,000 km)or 6 Months15,000 Miles(24,000 km)or 12 Mont

FUSESIntegrated Power Module (fuses)• The Integrated Power Module is located in the engine compartment near thebattery. This center contains cartridge

Cavity Cartridge Fuse Mini Fuse DescriptionM18 25 Amp Natural TCM/Trans RangeM19 5 Amp Tan Ign R/ACC — Sunroof/Window SwIllumM20 25 Amp Natural Frt Wi

CAUTION!• When installing the integrated power module cover, it is important toensure the cover is properly positioned and fully latched. Failure to d

WHEEL AND WHEEL TRIM CARE• All wheels and wheel trim, especially aluminum and chrome plated wheels,should be cleaned regularly with a mild soap and wa