RAM 12000V Specifications

HP Pavilion TouchSmart 11 Notebook PCMaintenance and Service Guide

Category DescriptionHard drive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thicknessSupport for Serial ATASupport for Accelerometer ha

Category DescriptionKeyboard/pointingdevices91%-size, textured, island-style keyboard (no numerical keypad)Touchpad requirements:●2013 Touchpad●Taps e

2 External component identificationDisplayItem Component Description(1) Internal display switch Turns off the display and initiates Sleep if the displ

Item Component Description(4) HP TrueVision HD Webcamera Records video, captures still photographs, and providesaccess to video conferences and online

Buttons and speakersItem Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is

KeysItem Component Description(1) esc key Reveals system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

LightsItem Component Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The comput

TouchPadItem Component Description(1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen.NOTE: The TouchPad also su

Left sideItem Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to

Right sideItem Component Description(1) Audio-out (headphone) jack/Audio-in(microphone) jackConnects optional powered stereo speakers, headphones,earb

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

BottomItem Component Description(1) Service cover Provides access to the hard drive bay, the WLAN moduleslot, and the memory module slot.CAUTION: To p

3 Illustrated parts catalogLocating the serial number, product number, andmodel numberYou may need the information shown in the following illustration

Computer major components14 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) 11.6-inch, AG, SVA, LED TouchScreen display assembly (includeswebcamera/microphone module and wireless antenna cab

Item Component Spare part number Equipped with an AMD A6-1450 processor, a graphics subsystem with UMA memory,and the Windows 8 Standard operating sy

Mass storage devicesItem Component Spare part number(1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 500-

Miscellaneous partsComponent Spare part numberAC adapter65-W HP Smart AC adapter (non-PFC, 4.5-mm) 710412-00165-W HP Smart AC adapter (non-PFC, EM, 4.

Spare part number Description490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)490371-AD1 Power cord for use in South Korea (3-pin, black,

Spare part number Description730895-031 Keyboard/top cover for use in the United Kingdom and Singapore (includes keyboard cableand TouchPad)730895-041

4 Removal and replacementprocedures preliminaryrequirementsTools requiredYou will need the following tools to complete the removal and replacement pro

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacementprocedures for Customer Self-Repair partsNOTE: The Customer Self-Repair program is not available in all locations. Installing

BatteryDescription Spare part number3-cell, 36-Wh, 3.20-Ah, Li-ion battery 729892-001Before removing the battery, follow these steps:1. Turn off the c

Service coverNOTE: This section applies only to computer models equipped with an Intel processor.Description Spare part numberService cover 737253-001

Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, and screws. These components are inc

4.Remove the hard drive.5. If it is necessary to disassemble the hard drive, perform the following steps:a. Position the hard drive with the connector

Reverse this procedure to install the hard drive.WLAN moduleDescription Spare part numberAtheros AR9485 802.11b/g/n WiFi Adapter 675794-001Broadcom BC

iv Safety warning notice

Remove the WLAN module:1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The WLAN antenna cable labeled “1” connec

Reverse this procedure to install the WLAN module.Memory moduleDescription Spare part number8-GB (PC3L, 12800, 1600-MHz) 693374-0014-GB (PC3L, 12800,

2.Remove the memory module (2) by pulling the module away from the slot at an angle.Reverse this procedure to install a memory module.34 Chapter 5 R

6 Removal and replacementprocedures for Authorized ServiceProvider partsCAUTION: Components described in this chapter should only be accessed by an au

3.Detach the RTC battery (3) from the bottom cover. (The RTC battery is attached to the bottomcover by double-sided tape.)4. Remove the RTC battery.Re

Display assemblyDescription Spare part number11.6-inch, AG, SVA, LED TouchScreen display assembly (includes webcamera/microphonemodule and wireless an

3.Remove the left and right rear corner covers (3).The rear corner covers are included in the bottom cover spare part kit, spare part number730887-001

7.Release the display panel cable from the retention clips (4) and routing channel built into thebottom cover.8. Remove the four Phillips PM2.0×5.5 sc

Reverse this procedure to install the display assembly.Power connector cableDescription Spare part numberPower connector cable (includes bracket) 7309

5.Release the power connector (6) from the clips and mold built into the bottom cover.6. Remove the power connector cable.Reverse this procedure to in

Table of contents1 Product description ... 12

Bottom coverDescription Spare part numberBottom cover (includes left and right corner covers) 730887-001Before removing the bottom cover, follow these

3.Release the ZIF connector (3) to which the power button board ribbon cable is attached, and thendisconnect the power button board ribbon cable from

5.Remove the bottom cover from the top cover.Reverse this procedure to install the bottom cover.Power button boardDescription Spare part numberPower b

3.Remove the power button board (3) and cable.Reverse this procedure to install the power button board.Component replacement procedures45

TouchPad button boardDescription Spare part numberTouchPad button board (includes TouchPad cable, TouchPad button board cable, and TouchPadbutton boar

4.Remove the TouchPad button board (4) and cables.Reverse this procedure to install the TouchPad button board.Component replacement procedures47

Media card reader boardDescription Spare part numberMedia card reader board (includes cable) 730901-001Before removing the media card reader board, fo

Reverse this procedure to install the media card reader board.FanDescription Spare part numberFan (includes cable and cowling) 730903-001Before removi

4.Remove the fan (4).Reverse this procedure to install the fan.50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Monitor connector boardDescription Spare part numberMonitor connector board (includes cable) 730897-001Before removing the monitor connector board, fo

5 Removal and replacement procedures for Customer Self-Repair parts ... 26Component replacement procedures ...

3.Remove the monitor connector board (3) and cable.Reverse this procedure to install the monitor connector board.52 Chapter 6 Removal and replacemen

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberEquipped with an AMD A6-1450 proc

3.Release the speaker cable from the tabs (3) built into the system board.4. Remove the three Phillips PM2.0×4.5 screws (1) that secure the system boa

6.Remove the system board (3) by sliding it up and to the left an angle.Reverse this procedure to install the system board.Heat sinkDescription Spare

e.Media card reader board (see Media card reader board on page 48)f. Fan (see Fan on page 49)g.System board (see System board on page 53)Remove the he

Reverse this procedure to install the heat sink.SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cables) 730890-

f.Fan (see Fan on page 49)g. System board (see System board on page 53)Remove the speakers:1. Remove the two Phillips PM2.0×3.75 screws (1) and the tw

7 Using Setup Utility (BIOS) and HPPC Hardware Diagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communication between al

3.To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, selectExit Discarding Changes, and then press enter.4.

NOTE: After a message on the screen reports a successful installation, you can delete thedownloaded file from your hard drive.Using HP PC Hardware Dia

Remove everything and reinstall Windows ... 68Recovering using HP Recovery Manager ...

8 SpecificationsComputer specifications Metric U.S.DimensionsWidth 29.0 cm 11.4 inDepth 21.7 cm 8.5 inHeight 2.2 cm 0.9 inWeight 1.5 kg 3.7 lbsInput p

Hard drive specifications 500-GB, 5400-rpm* 320-GB, 5400-rpm*DimensionsHeight 7.0 mm 7.0 mmLength 100.4 mm 100.4 mmWidth 69.9 mm 69.9 mmWeight 110 g

9 Backing up, restoring, andrecoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and r

Creating recovery media and backupsRecovery after a system failure is only as good as your most recent backup.1. After you successfully set up the com

Creating HP Recovery mediaHP Recovery Manager is a software program that offers a way to create recovery media after yousuccessfully set up the comput

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:●If

For more information, see Removing the HP Recovery partition on page 71.Using Windows Refresh for quick and easy recoveryWhen your computer is not wor

3.Select Troubleshoot from the boot options menu.4.Select Reset your PC, and then follow the on-screen instructions.To use the Start screen:1.From the

Using the HP Recovery partition to recover a minimized image(select models only)The HP Recovery partition (select models only) allows you to perform a

3.Select the optical drive or USB flash drive you want to boot from.4. Follow the on-screen instructions.Removing the HP Recovery partitionHP Recovery

viii

10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or fro

Country/region Accredited agency Applicable note numberFrance UTE 1Germany VDE 1Italy IMQ 1Japan METI 3The Netherlands KEMA 1Norway NEMKO 1The People&

11 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household

IndexAAC adapter light 11AC adapter, spare part numbers18, 19action key 7antenna, location 4audio, product description 2audio-in jack 11audio-out jack

network 11RJ45 11Kkey components 7keyboard/top coverspare part numbers 15, 19,20keysaction 7esc 7fn 7Windows 7Lleft-side components 10light components

specificationscomputer 62hard drive 63system boardremoval 53spare part numbers 15, 19,53Ttools required 21TouchPad button 9TouchPad button boardremova

1 Product descriptionCategory DescriptionProduct Name HP Pavilion TouchSmart 11 Notebook PCProcessor AMD® A6-1450 1.40-GHz processor (1.00-GHz front-s